topic imageRUNNER ADVANCE DX 6765i Department ID configuration remotely in Production Printing

imageRUNNER ADVANCE DX 6765i Department ID configuration remotely

maybe — Thu, 16 Feb 2023 14:40:07 GMT

Hello.

I have a question about the configuration of the ImageRunner ADV 6765 in a Windows domain organization.

I successfully published the printer with Group Policy (using a Canon Generic Plus UFR II driver) to domain clients, but our problem is that we work in a multi-company building and have configured the printer to use PIN settings, specifically the Department ID (in Device Settings-Other Settings), to divide the count of printed pages.

I've noticed that these settings are client-side only, so I can't publish a printer from a print server, with this preconfigured ID for a particular user group in a company.

Does anyone know where these settings are stored on the client (ini file, registry settings, etc.), so I can write this id with a remote script or something else?

Regards.

Re: Department ID configuration remotely

Stephen — Wed, 15 Feb 2023 16:57:36 GMT

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-385-2155, and we will be happy to provide you with the names of dealers in your area!

Re: Department ID configuration remotely

maybe — Tue, 21 Feb 2023 12:52:34 GMT

Hello Stephen,

I am looking for information on the web precisely because my dealer has no specific documentation on this aspect.

If you have any email address to ask, I would be grateful to you.

Many Thanks.