Mistake Moving a Prograf Pro 2000

Princej3rd — Sun, 06 Mar 2022 17:11:41 GMT

Hi,

I just moved my Prograf Pro-2000 and installed the ink cartridges BEFORE I turned on the printer. You could hear the ink fill the reservoirs but the menu said to NOT install the ink yet. What should I do? Anyone have experience with this mistake?

Jay

Re: Mistake Moving a Prograf Pro 2000

Michael — Wed, 09 Mar 2022 19:10:09 GMT

The printer will normally go through motions once it is powered on after a transport procedure is performed. The ink lines should not fill up until you have followed the prompts on the printer for installing the inks and closing the cover. In this case, try turning the printer off and remove the ink. Then power the printer on and continue the procedure as prompted.

If you continue to have difficulties, please call our phone support group at 1-800-423-2366, Monday - Friday 8:00 AM - 8:00 PM. ET.

topic Mistake Moving a Prograf Pro 2000 in Production Printing

Mistake Moving a Prograf Pro 2000

Re: Mistake Moving a Prograf Pro 2000