topic Canon TM-305 makes loud clunk when printing - need technical support email in Production Printing https://community.usa.canon.com/t5/Production-Printing/Canon-TM-305-makes-loud-clunk-when-printing-need-technical/m-p/396901#M571 <P><div class="video-embed-center video-embed"><iframe class="embedly-embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2Fhs-cHRtMZWI%3Ffeature%3Doembed&amp;display_name=YouTube&amp;url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dhs-cHRtMZWI&amp;image=https%3A%2F%2Fi.ytimg.com%2Fvi%2Fhs-cHRtMZWI%2Fhqdefault.jpg&amp;type=text%2Fhtml&amp;schema=youtube" width="400" height="225" scrolling="no" title="Canon TM-305 printing sound" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture;" allowfullscreen="true"></iframe></div>I have a TM-305 36" wide format printer that makes a loud 'clunk' sound while printing. This occurs after the print head moves back and before it feeds the next line from the roll. The is a new sound, we have been using this printer regularly for about a year. The printer sill functions but the sound is loud and concerning. Is there a direct email to support that I could send this video to for possible diagnosis?&nbsp;</P> Wed, 07 Dec 2022 21:22:00 GMT designhomes 2022-12-07T21:22:00Z Canon TM-305 makes loud clunk when printing - need technical support email https://community.usa.canon.com/t5/Production-Printing/Canon-TM-305-makes-loud-clunk-when-printing-need-technical/m-p/396901#M571 <P><div class="video-embed-center video-embed"><iframe class="embedly-embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2Fhs-cHRtMZWI%3Ffeature%3Doembed&amp;display_name=YouTube&amp;url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dhs-cHRtMZWI&amp;image=https%3A%2F%2Fi.ytimg.com%2Fvi%2Fhs-cHRtMZWI%2Fhqdefault.jpg&amp;type=text%2Fhtml&amp;schema=youtube" width="400" height="225" scrolling="no" title="Canon TM-305 printing sound" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture;" allowfullscreen="true"></iframe></div>I have a TM-305 36" wide format printer that makes a loud 'clunk' sound while printing. This occurs after the print head moves back and before it feeds the next line from the roll. The is a new sound, we have been using this printer regularly for about a year. The printer sill functions but the sound is loud and concerning. Is there a direct email to support that I could send this video to for possible diagnosis?&nbsp;</P> Wed, 07 Dec 2022 21:22:00 GMT https://community.usa.canon.com/t5/Production-Printing/Canon-TM-305-makes-loud-clunk-when-printing-need-technical/m-p/396901#M571 designhomes 2022-12-07T21:22:00Z