Canon imageRUNNER C3226i Could not find the server. Check the SMTP server settings and the DNS set

FaiMak — Wed, 12 Oct 2022 10:51:31 GMT

Could not find the server. Check the SMTP server settings and the DNS settings.
I have been assgined this task 2 days ago and i still cant figure it out I changed everything from stmp.google.com to the port to the dns nothing is working!

I changed the Ports and tried Port 25, 465, or 587
I changed DNS tried 8.8.8.8. 8.8.4.4 1.0.0.1 kept it at 0.0.0.0

and still keep getting the same issue

Could it be printer settings I missed?

do I need to enable something in the firewall?
my router does not have a DNS configuration enabled so I cant change that
WHAT DO I DO?

Re: Canon imageRUNNER C3226i Could not find the server. Check the SMTP server settings and the DNS s

danny843 — Wed, 17 May 2023 15:43:26 GMT

I had this issue on a Canon ir adv 527

Make sure to go to Network settings, IPv4 settings and setup the network addresses and DNS.

Here are the settings I used for Office 365.

Network Settings - E-Mail/I-Fax Settings

Check box SMTP RX

SMTP server: smtp.office365.com

email address of server: example @ example . com

Left all of POP blank

POP Interval: 0

SMTP TX: 589

POP RX: 110

Check box Allow TLS (SMTP TX)

Check box Use SMTP Authentication (SMTP AUTH)

User Name: (email address used from above)

Enter the password for the email address

Check box Confirm TLS Certificatte for SMTP TX

Allow TLS (SMTP RX): Always TLS

AFTER ENTERING ALL THE CORRECT INFORMATION, RESTART THE PRINTER. I WASTED OVER AN HOUR WITH THE CORRECT SETTINGS, BUT KEPT GETTING THE ERROR. AFTER A RESTART OF THE PRINTER, IT WORKED.

topic Canon imageRUNNER C3226i Could not find the server. Check the SMTP server settings and the DNS set in Production Printing

Canon imageRUNNER C3226i Could not find the server. Check the SMTP server settings and the DNS set

Re: Canon imageRUNNER C3226i Could not find the server. Check the SMTP server settings and the DNS s