topic ImagePrograf Pro 4000 not being recognized by my mac? in Production Printing https://community.usa.canon.com/t5/Production-Printing/ImagePrograf-Pro-4000-not-being-recognized-by-my-mac/m-p/385379#M348 <P>Greetings All!<BR /><BR />I am becoming desperate here, I have the Pro 4000 printer (It has been an incredible machine), and recently I went to print and couldn't "find" the printer.<BR />I am running on a mac computer and have the printer connected via USB.</P><P>I've tried everything, and I mean everything! I was positive it was my mac because I also have an Epson scanner that also will not be recognized by the mac, and my mac was pretty old (late 2013 model). I did find that one of my USB ports o the mac was not working, and also one of the network ports wasn't either.</P><P>So...<BR />I have just bought a brand new Mac and I am beside myself because I still cannot find the Canon printer or the Epson scanner.<BR />I have tried brand new USB cables (more than once), restarting machines, running firmware updates, OS updates,<BR />switching connection ports, all to no avail.<BR />Can anyone offer and help?</P> Fri, 09 Sep 2022 21:15:45 GMT Blumer8 2022-09-09T21:15:45Z ImagePrograf Pro 4000 not being recognized by my mac? https://community.usa.canon.com/t5/Production-Printing/ImagePrograf-Pro-4000-not-being-recognized-by-my-mac/m-p/385379#M348 <P>Greetings All!<BR /><BR />I am becoming desperate here, I have the Pro 4000 printer (It has been an incredible machine), and recently I went to print and couldn't "find" the printer.<BR />I am running on a mac computer and have the printer connected via USB.</P><P>I've tried everything, and I mean everything! I was positive it was my mac because I also have an Epson scanner that also will not be recognized by the mac, and my mac was pretty old (late 2013 model). I did find that one of my USB ports o the mac was not working, and also one of the network ports wasn't either.</P><P>So...<BR />I have just bought a brand new Mac and I am beside myself because I still cannot find the Canon printer or the Epson scanner.<BR />I have tried brand new USB cables (more than once), restarting machines, running firmware updates, OS updates,<BR />switching connection ports, all to no avail.<BR />Can anyone offer and help?</P> Fri, 09 Sep 2022 21:15:45 GMT https://community.usa.canon.com/t5/Production-Printing/ImagePrograf-Pro-4000-not-being-recognized-by-my-mac/m-p/385379#M348 Blumer8 2022-09-09T21:15:45Z