topic Re: OCE 345 long scan not working in Production Printing

OCE 345 long scan not working

jjm63 — Thu, 13 Aug 2026 14:01:02 GMT

Hi. We have a historical document we'd like to scan. It's hand-drawn on a 30 ft long roll of paper.

When we scan it, the file only contains the middle portion of the drawing. Any suggestions on how to get it to scan the whole thing would be welcome.

Re: OCE 345 long scan not working

Danny — Thu, 13 Aug 2026 14:04:48 GMT

Thanks for joining the conversation, jjm63!

While our forum community members are welcome to chime in, Canon does not provide direct support for products in the Océ series. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: OCE 345 long scan not working

jjm63 — Thu, 13 Aug 2026 15:27:37 GMT

Thanks. It was worth a try.