topic Re: Copy suspended canon 4025 in Production Printing

imageRUNNER ADVANCE 4025 Copy suspended

AnithaSatheesh1 — Tue, 18 Nov 2025 17:52:10 GMT

I have a new Canon 4025 Copier Machine ,that is connected my network and I use Windows laptops. I’m able to scan the Xerox when the Data Indicator lights up and the Error Indicator lights up. The print job is suspended; the manual feed tray is highlighted in red, and I'll get a message on the panel to load paper. But when I select the paper tray, the job will print fine. I’ve tried to set the paper tray as the default paper source but that's not solving the problem. I cannot figure out what setting is causing all my print jobs to be suspended until I go over to the printer and manually select the paper tray.

Canon 4025 Xerox Machine

AnithaSatheesh1 — Mon, 17 Nov 2025 18:22:25 GMT

I have a new Canon 4025 Copier Machine ,I’m able to scan the Xerox when the Data Indicator lights up and the Error Indicator lights up. The print job is suspended; the manual feed tray is highlighted in red, and I'll get a message on the panel to load paper. But when I select the paper tray, the job will print fine. I’ve tried to set the paper tray as the default paper source but that's not solving the problem. I cannot figure out what setting is causing all my print jobs to be suspended until I go over to the printer and manually select the paper tray.

Re: Copy suspended canon 4025

Stephen — Mon, 17 Nov 2025 19:02:43 GMT

Thanks for posting!

While Canon Community members are welcome to chime in, your authorized Canon dealer remains your primary contact for support for imageRUNNER series products.

If you’re unsure of your dealer or need assistance finding one, please call us at 800-OK-CANON (+1-800-652-2666), and we’ll help connect you with the right resources.