https://community.usa.canon.com/t5/Production-Printing/Piece-Fell-Out-of-Imagerunner-Advance-C5550i/m-p/565983#M2822 <P>Hi,</P><P>This long blue plastic piece fell out of the top paper tray in my office's ImageRunner Advance C5550i. Does anyone know what it is and/or how to reinstall it? The printer still seems to work fine; the piece fell out when my coworker was checking the paper. Thank you in advance!<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_9356.jpg" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/69629i17EEA68357F8FB0C/image-size/large?v=v2&amp;px=999" role="button" title="IMG_9356.jpg" alt="IMG_9356.jpg" /></span></P> Tue, 26 Aug 2025 21:39:02 GMT alradmin 2025-08-26T21:39:02Z https://community.usa.canon.com/t5/Production-Printing/Piece-Fell-Out-of-Imagerunner-Advance-C5550i/m-p/565983#M2822 <P>Hi,</P><P>This long blue plastic piece fell out of the top paper tray in my office's ImageRunner Advance C5550i. Does anyone know what it is and/or how to reinstall it? The printer still seems to work fine; the piece fell out when my coworker was checking the paper. Thank you in advance!<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_9356.jpg" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/69629i17EEA68357F8FB0C/image-size/large?v=v2&amp;px=999" role="button" title="IMG_9356.jpg" alt="IMG_9356.jpg" /></span></P> Tue, 26 Aug 2025 21:39:02 GMT https://community.usa.canon.com/t5/Production-Printing/Piece-Fell-Out-of-Imagerunner-Advance-C5550i/m-p/565983#M2822 alradmin 2025-08-26T21:39:02Z https://community.usa.canon.com/t5/Production-Printing/Piece-Fell-Out-of-Imagerunner-Advance-C5550i/m-p/566140#M2823 <P>Thanks for joining the conversation, alradmin!<BR /><BR />While our forum community members are welcome to chime in, Canon does not provide direct support for products in the imageRUNNER series. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank" rel="noopener">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Wed, 27 Aug 2025 13:59:29 GMT https://community.usa.canon.com/t5/Production-Printing/Piece-Fell-Out-of-Imagerunner-Advance-C5550i/m-p/566140#M2823 Danny 2025-08-27T13:59:29Z