https://community.usa.canon.com/t5/Production-Printing/Colorwave-3600-Error-Trying-to-Plot-to-a-4-mil-Film/m-p/381879#M281 <P>I have a colorwave 3600. I'm trying to plot to a 4 mil film. Not having any luck. When I load a roll and select it I get an error message about the media. Is there a media profile available that someone can point me towards or can anyone advise. Thank you</P> Thu, 11 Aug 2022 17:48:17 GMT mdeisley 2022-08-11T17:48:17Z https://community.usa.canon.com/t5/Production-Printing/Colorwave-3600-Error-Trying-to-Plot-to-a-4-mil-Film/m-p/381879#M281 <P>I have a colorwave 3600. I'm trying to plot to a 4 mil film. Not having any luck. When I load a roll and select it I get an error message about the media. Is there a media profile available that someone can point me towards or can anyone advise. Thank you</P> Thu, 11 Aug 2022 17:48:17 GMT https://community.usa.canon.com/t5/Production-Printing/Colorwave-3600-Error-Trying-to-Plot-to-a-4-mil-Film/m-p/381879#M281 mdeisley 2022-08-11T17:48:17Z https://community.usa.canon.com/t5/Production-Printing/Colorwave-3600-Error-Trying-to-Plot-to-a-4-mil-Film/m-p/381951#M283 <P>Hi, mdeisley!<BR /><BR />Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for Canon ColorWave-series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank" rel="noopener">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Fri, 12 Aug 2022 16:55:41 GMT https://community.usa.canon.com/t5/Production-Printing/Colorwave-3600-Error-Trying-to-Plot-to-a-4-mil-Film/m-p/381951#M283 Danny 2022-08-12T16:55:41Z