topic Technical Issue with Océ PlotWave 300 (Error Code 22701 & 2350 in Production Printing

Technical Issue with Océ PlotWave 300 (Error Code 22701 & 2350

Khalid10 — Tue, 15 Jul 2025 15:34:31 GMT

Hello,

I am experiencing a technical problem with my Océ PlotWave 300 printer. The display shows the following warning message

> "Retirer le support du disp. fusion"

And the following error codes: 22701 and 23503.

I cannot locate or remove the fuser unit or its support, and I couldn’t find clear instructions in the manual.

Could you please assist with a technical guide (preferably with pictures), or instructions for reset or fixing the issue via PC?

Thank you in advance

Re: Technical Issue with Océ PlotWave 300 (Error Code 22701 & 2350

Danny — Wed, 16 Jul 2025 18:51:33 GMT

Thanks for joining the conversation, Khalid10!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!