https://community.usa.canon.com/t5/Production-Printing/imagePRESS-C165-orientation-names-and-icons-do-not-match/m-p/547940#M2649 <P>Thanks for joining the conversation, FrustratedITguy!<BR /><BR />While our forum community members are welcome to chime in, Canon does not provide direct support for imagePRESS series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank" rel="noopener">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Wed, 07 May 2025 16:56:09 GMT Danny 2025-05-07T16:56:09Z https://community.usa.canon.com/t5/Production-Printing/imagePRESS-C165-orientation-names-and-icons-do-not-match/m-p/547939#M2648 <P>Upgraded to Win 11 and now when we print pictures (.jpg), the orientation says "portrait" but is actually landscape and vice versa. Updated Canon Universal driver, no change. Tried Canon PCL driver, no change. If we switch to another printer the options change back to normal.&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-05-07 120255.png" style="width: 303px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/66514i17D838F770345C1B/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2025-05-07 120255.png" alt="Screenshot 2025-05-07 120255.png" /></span></P> Wed, 07 May 2025 16:55:15 GMT https://community.usa.canon.com/t5/Production-Printing/imagePRESS-C165-orientation-names-and-icons-do-not-match/m-p/547939#M2648 FrustratedITguy 2025-05-07T16:55:15Z https://community.usa.canon.com/t5/Production-Printing/imagePRESS-C165-orientation-names-and-icons-do-not-match/m-p/547940#M2649 <P>Thanks for joining the conversation, FrustratedITguy!<BR /><BR />While our forum community members are welcome to chime in, Canon does not provide direct support for imagePRESS series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank" rel="noopener">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Wed, 07 May 2025 16:56:09 GMT https://community.usa.canon.com/t5/Production-Printing/imagePRESS-C165-orientation-names-and-icons-do-not-match/m-p/547940#M2649 Danny 2025-05-07T16:56:09Z