topic Re: imageRUNNER ADVANCE 6255 Trouble with EFax setup in Production Printing

imageRUNNER ADVANCE 6255 Trouble with EFax setup

NCbanjopicker — Thu, 20 Mar 2025 18:29:38 GMT

I'm trying set up Efax on this Canon Imagerunner Advance 6255 copier and I'm not having much luck. Our phone/fax line is down and we don't know when it will be repaired. I read that the printer is capable of using I-Fax so figured since we already have Efax it might work. I changed the fax number in the machine to the efax number. It is already set up for scan to email and that works. I tried a couple different ways to send an efax, using just the efax phone number and it just beeps and says specify destinations? So I tried adding @efaxsend.com to the fax number same thing? I'm missing something somewhere just cant figure it out.

Re: imageRUNNER ADVANCE 6255 Trouble with EFax setup

Danny — Thu, 20 Mar 2025 18:29:54 GMT

Thanks for joining the conversation, NCbanjopicker!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: imageRUNNER ADVANCE 6255 Trouble with EFax setup

NCbanjopicker — Fri, 21 Mar 2025 12:34:55 GMT

Already talked to our dealer they didn't have an answer or weren't sure exactly how to set it up.

Re: imageRUNNER ADVANCE 6255 Trouble with EFax setup

shadowsports — Fri, 21 Mar 2025 14:19:39 GMT

Greetings,

Find another dealer. The set up for iFAX is standard.

Mail provider

SMTP or POP server address

Username

Password

Port

Encryption type

Re: imageRUNNER ADVANCE 6255 Trouble with EFax setup

NCbanjopicker — Fri, 28 Mar 2025 11:56:30 GMT

I think we decided to ditch canon

Re: imageRUNNER ADVANCE 6255 Trouble with EFax setup

shadowsports — Fri, 28 Mar 2025 13:11:11 GMT

Greetings,

Having supported a countless number of brands for years, I can tell you that all of them use a similar configuration. This technology is standard across the industry . Canon is no different that other manufacturers