topic Re: Self Cleaning or Auto Cleaning on the imagePROGRAF TM-350 in Production Printing

Self Cleaning or Auto Cleaning on the imagePROGRAF TM-350

JeremiahJohnson — Fri, 21 Feb 2025 03:52:28 GMT

Is there an auto cleaning setting on this printer? It seems to shut down if left on for a while. Does it turn on and do auto head cleaning at a set time if not in use?

Re: Self Cleaning or Auto Cleaning on the imagePROGRAF TM-350

Patrick — Mon, 24 Feb 2025 21:10:14 GMT

Hi JeremiahJohnson,

Because this issue is hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 6:00 pm Eastern Time, excluding holidays. A Technical Support Representative can provide this information to you via phone.

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Re: Self Cleaning or Auto Cleaning on the imagePROGRAF TM-350

JeremiahJohnson — Fri, 28 Feb 2025 14:44:06 GMT

Ok after calling, they said yes, the Image Prograf TM-350 is self cleaning, I guess it does it every 4 hours, the machine turns on to do it. I assume it's that slight sound that happens inside the printer when you first wake it up. It's very quiet. Other larger printers are pretty alerting when they self clean. A way to check that it is self cleaning could be to take a look at the waste tray, if there are starting to be little flecks in it without use, then it's cleaning.