https://community.usa.canon.com/t5/Production-Printing/Scanning-Documents-Interrupts-Internet-Network-Connection-iR-ADV/m-p/535192#M2479 <P>Thanks for posting!<BR /><BR />While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!<BR /><BR />If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!&nbsp;</P> Tue, 18 Feb 2025 21:37:28 GMT SamanthaW 2025-02-18T21:37:28Z https://community.usa.canon.com/t5/Production-Printing/Scanning-Documents-Interrupts-Internet-Network-Connection-iR-ADV/m-p/535191#M2478 <P>The scanner function on our copier disrupts our office internet connection almost every time someone scans a document and sends it to their programmed email. It looks like this may be the result of a firewall. Is there a way to check/correct this? Any help is appreciated.</P> Tue, 18 Feb 2025 21:35:16 GMT https://community.usa.canon.com/t5/Production-Printing/Scanning-Documents-Interrupts-Internet-Network-Connection-iR-ADV/m-p/535191#M2478 AHP-Sav 2025-02-18T21:35:16Z https://community.usa.canon.com/t5/Production-Printing/Scanning-Documents-Interrupts-Internet-Network-Connection-iR-ADV/m-p/535192#M2479 <P>Thanks for posting!<BR /><BR />While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!<BR /><BR />If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!&nbsp;</P> Tue, 18 Feb 2025 21:37:28 GMT https://community.usa.canon.com/t5/Production-Printing/Scanning-Documents-Interrupts-Internet-Network-Connection-iR-ADV/m-p/535192#M2479 SamanthaW 2025-02-18T21:37:28Z