topic Re: Printing using Canon PR0-2100 on My MAC in Production Printing

imagePROGRAF PRO-2100 cuts 5cm strip when printing from Mac, not on PC

Kevin87 — Tue, 11 Feb 2025 15:22:01 GMT

Hi ,

I am printing through photoshop on my Mac mini. The colours I get are fantastic, using my custom icc profile. However, after each print the printer cuts a strip of 5 cm. When I print through windows I don't face such a problem. However, I prefer to use my Mac (through photoshop) as the colours and quality are outstanding. Can you help me pleasE?

Re: Printing using Canon PR0-2100 on My MAC

jrhoffman75 — Mon, 10 Feb 2025 14:18:11 GMT

@Kevin87 wrote:

Hi ,

I am printing through photoshop on my Mac mini. The colours I get are fantastic, using my custom icc profile. However, after each print the printer cuts a strip of 5 cm. When I print through windows I don't face such a problem. However, I prefer to use my Mac (through photoshop) as the colours and quality are outstanding. Can you help me pleasE?

Do you have a current Adobe Creative Cloud subscription? If so you should be able to print exactly the same on your Windows device.

Re: Printing using Canon PR0-2100 on My MAC

Kevin87 — Tue, 11 Feb 2025 15:19:25 GMT

Hi John, Thanks for your reply.

Yes of course I use the subscription. I have seen that if I use the Canon Air printer driver the quality I get using my icc profile is outstanding. However, still I have the same problem that at each print my canon pro 2100 cuts a strip of paper 5 cm. This is because air print driver doesn't give me the option not to print boredeless. I have installed the latest driver for Mac , that solved the problem with losing this 5 cm, however printing with the icc profile doesn't give me the same quality. I choose photoshop manages colours, but still it's like is double profiling. Please help .

Re: Printing using Canon PR0-2100 on My MAC

jrhoffman75 — Tue, 11 Feb 2025 15:26:52 GMT

When you check the printer driver Color Matching is ColorSync selected and greyed out?

Re: Printing using Canon PR0-2100 on My MAC

Kevin87 — Fri, 14 Feb 2025 07:06:11 GMT

Yes exactly.

Re: Printing using Canon PR0-2100 on My MAC

Kevin87 — Fri, 14 Feb 2025 07:29:55 GMT

Therefore, when using air print still I lose 5cm per print. But with the full driver, for some reason my icc profile doesn't work is like I am double profiling.

Re: Printing using Canon PR0-2100 on My MAC

jrhoffman75 — Fri, 14 Feb 2025 12:01:22 GMT

@Kevin87 wrote:

Therefore, when using air print still I lose 5cm per print. But with the full driver, for some reason my icc profile doesn't work is like I am double profiling.

Can you print this test image and post a phone shot of what it looks like:

PrinterEvaluationImage_V002_ProPhoto.tif

Just open the file in your photo software and print it. Do not make any adjustments to the image regardless of how it looks on the display.