topic imagePROGRAF TM-340 MFP Lm36 Help needed for scanner setup in Production Printing

imagePROGRAF TM-340 MFP Lm36 Help needed for scanner setup

cowadmin — Fri, 31 Jan 2025 20:38:23 GMT

This was bought without my knowledge and they want me to set it up. I can't figure out how to setup the scanner at all. They want to be able to scan to email, is this possible? I have the scanning part plugged into the network and it has an IP but I can't get to it at all.

Re: imagePROGRAF TM-340 MFP Lm36 Help needed for scanner setup

shadowsports — Fri, 31 Jan 2025 20:58:35 GMT

Greetings,

The configuration steps are not difficult.

Support portal for your printer.

https://www.usa.canon.com/support/p/imageprograf-tm-340-mfp-lm36

Visit downloads and select the windows manual. Page 472 has the steps for configuring the SMTP mail server.

Re: imagePROGRAF TM-340 MFP Lm36 Help needed for scanner setup

cowadmin — Fri, 31 Jan 2025 21:08:39 GMT

Rick,

Thank you for your response. Looking at that manual on page 472 it says this.

1. Launch the remote UI.
Start up Remote UI
2. Select Printer settings.
3. Select Set mail server.
4. Specify mail server settings.
Specify the following items.
• Sender address
Enter the e-mail address of the sender (this printer).
• Outgoing mail server (SMTP)
Enter the address of your SMTP server.
• Port number (SMTP)
Enter the port number of your SMTP server.
• Secure connection (SSL)
Select if you use the secure connection (SSL).
• Don't verify certificates
Select if you do not verify the certificate.
• Authentication
Select one of the following authentication methods.
◦ SMTP authentication
Select if you send e-mail with SMTP authentication.
Next, you can specify the following settings.
▪ Outgoing account
Enter the account name

However, if you see my screenshot I don't have those settings at all.

I'm more looking at the scanner. It appears to have it's own network connection which I have plugged in and can ping it. From what I can tell you can only scan to a PC and not email, is this correct? I can't get it to find any PC on the network.