https://community.usa.canon.com/t5/Production-Printing/iR-ADV-C5840-Printer-driver/m-p/527984#M2412 <P>Hi all,</P><P>i just installed an iR-ADV C5840 on 3 new Win 11 Pro PCs.</P><P>The new printer driver (Generic Plus PCL6 Printer Driver V3.12)&nbsp;shows another picture on the left than the old driver on the Win 10 PCs. See below.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Treiber ohne Bild.jpg" style="width: 343px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/63534i10F5950414A59CD7/image-size/large?v=v2&amp;px=999" role="button" title="Treiber ohne Bild.jpg" alt="Treiber ohne Bild.jpg" /></span></P><P>The Old driver on the Win 10 PCs was version PCL 21.85 an shows the printer with the selected Paper tray.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Treiber mit Bild.jpg" style="width: 401px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/63535i517DB0FE95B273B2/image-size/large?v=v2&amp;px=999" role="button" title="Treiber mit Bild.jpg" alt="Treiber mit Bild.jpg" /></span></P><P>Now, the employees ask me to bring back the picture of the old driver.</P><P>Has anyone an idee how i can mange that.</P><P>Any help is welcome</P><P>Markus</P> Thu, 30 Jan 2025 17:36:36 GMT it191 2025-01-30T17:36:36Z https://community.usa.canon.com/t5/Production-Printing/iR-ADV-C5840-Printer-driver/m-p/527984#M2412 <P>Hi all,</P><P>i just installed an iR-ADV C5840 on 3 new Win 11 Pro PCs.</P><P>The new printer driver (Generic Plus PCL6 Printer Driver V3.12)&nbsp;shows another picture on the left than the old driver on the Win 10 PCs. See below.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Treiber ohne Bild.jpg" style="width: 343px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/63534i10F5950414A59CD7/image-size/large?v=v2&amp;px=999" role="button" title="Treiber ohne Bild.jpg" alt="Treiber ohne Bild.jpg" /></span></P><P>The Old driver on the Win 10 PCs was version PCL 21.85 an shows the printer with the selected Paper tray.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Treiber mit Bild.jpg" style="width: 401px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/63535i517DB0FE95B273B2/image-size/large?v=v2&amp;px=999" role="button" title="Treiber mit Bild.jpg" alt="Treiber mit Bild.jpg" /></span></P><P>Now, the employees ask me to bring back the picture of the old driver.</P><P>Has anyone an idee how i can mange that.</P><P>Any help is welcome</P><P>Markus</P> Thu, 30 Jan 2025 17:36:36 GMT https://community.usa.canon.com/t5/Production-Printing/iR-ADV-C5840-Printer-driver/m-p/527984#M2412 it191 2025-01-30T17:36:36Z https://community.usa.canon.com/t5/Production-Printing/iR-ADV-C5840-Printer-driver/m-p/527988#M2413 <P>Thanks for joining the conversation, it191!<BR /><BR />While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank" rel="noopener">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Thu, 30 Jan 2025 17:38:03 GMT https://community.usa.canon.com/t5/Production-Printing/iR-ADV-C5840-Printer-driver/m-p/527988#M2413 Danny 2025-01-30T17:38:03Z