topic Re: imagePROGRAF PRO-4600 takes 45 min to start printing in Production Printing

imagePROGRAF PRO-4600 takes 45 min to start printing

lylemats — Thu, 23 Jan 2025 02:57:54 GMT

Aloha

Having issues with the print jobs. Sometimes it starts after a few minutes. and some days it takes close to an hour to start. Any help would be apreciated

Thanks

Lyle

Re: imagePROGRAF PRO-4600 takes 45 min to start printing

Danny — Thu, 23 Jan 2025 15:04:56 GMT

Thanks for joining the conversation, lylemats!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof) and which applications you're printing from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: imagePROGRAF PRO-4600 takes 45 min to start printing

Lithoman — Thu, 23 Jan 2025 17:33:42 GMT

To add to Danny's points. How is it connected to your computer (USB, Wired network or wireless network)?

Re: imagePROGRAF PRO-4600 takes 45 min to start printing

lylemats — Thu, 23 Jan 2025 18:45:15 GMT

It’s running on wifi. Sometimes it will only take a few minutes to print and for the same file it willl not print till 45 min later.

Re: imagePROGRAF PRO-4600 takes 45 min to start printing

lylemats — Thu, 23 Jan 2025 18:45:50 GMT

Aloha Danny

we are running Windows 11 and printing thru Adobe

Re: imagePROGRAF PRO-4600 takes 45 min to start printing

Lithoman — Thu, 23 Jan 2025 18:56:32 GMT

I have seen this type of issue using wireless networking with these large format machines. Try switching to wired or usb and seeing if this solves it, if anything just for a test.