topic Re: imageRUNNER ADVANCE C3530i III missing Postscript in Production Printing

imageRUNNER ADVANCE C3530i III missing Postscript

Lauren_m — Thu, 16 Jan 2025 14:06:32 GMT

Hi, we're having an issue where a printer is missing postscript (PS) and we're not sure how its implemented? Currently documents printing from Cerner come out in pages of script instead of an actual document.

Printer iR-ADV C3530 III

no PS

for comparison

Printer iR-ADV 4735

has PS

Is there a driver that needs to be updated to get PS postscript on this printer iR-ADV C3530 III

Thanks in advance

Lauren

Re: imageRUNNER ADVANCE C3530i III missing Postscript

Danny — Thu, 16 Jan 2025 14:06:54 GMT

Thanks for joining the conversation, Lauren_m!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: imageRUNNER ADVANCE C3530i III missing Postscript

Lithoman — Mon, 20 Jan 2025 15:01:28 GMT

Postscript is default installed on these models on the engine side. What current driver are you using and what application are you printing from?