topic Re: ipf670e Printhead error still after replacement in Production Printing

ipf670e Printhead error still after replacement

jcc147 — Mon, 13 Jan 2025 01:57:31 GMT

My ipf670e printer got a "Printhead Error" and asked to replace a printhead.

A new printhead PF-04 was ordered to replace the one reported error.

After the replacement, the same message still persists.

Did I miss any step when replacing the head?

Any advice is appreciated.

Re: ipf670e Printhead error still after replacement

Lithoman — Mon, 13 Jan 2025 02:36:47 GMT

What is the specific error? Do you visibly see air in the ink lines around the carraige?

Re: ipf670e Printhead error still after replacement

jcc147 — Mon, 13 Jan 2025 07:37:01 GMT

The exact message on the LCD screen is shown below. The same message got after the printhead was replaced with a new one. Air is existing in the ink lines. See photo below.

Re: ipf670e Printhead error still after replacement

Lithoman — Mon, 13 Jan 2025 13:04:28 GMT

Gottcha, so the machine performed the full drain and won't start the fill cycle? Where did you buy the new printhead?

Re: ipf670e Printhead error still after replacement

jcc147 — Mon, 13 Jan 2025 17:01:58 GMT

Amazon

Re: ipf670e Printhead error still after replacement

toddinnovi — Thu, 23 Jan 2025 16:25:17 GMT

Exact same thing here, however, I sent the first back to Amazon and asked for a replacement. The replacement did the same thing...

Re: ipf670e Printhead error still after replacement

Lithoman — Thu, 23 Jan 2025 16:37:23 GMT

My team and I have been seeing a rash of counterfeit and remanufactured printheads claiming to be new OEM from Canon. I had one customer go through 4 returned heads before they came to us and bought one from Canon.