topic Re: imagePROGRAF iPF785 Hardware Error 03130031-2618 in Production Printing

imagePROGRAF iPF785 Hardware Error 03130031-2618

CNCDesign — Mon, 11 Nov 2024 14:09:59 GMT

Does anyone know how i can fix this? i have purchased a new printhead and replaced it. but, everytime i turn the printer on and it tries to go throught the cycle it says this. i have read that it could be air in the lines and when i looked at the lines there was no ink in them at all.

Re: imagePROGRAF iPF785 Hardware Error 03130031-2618

Sonya1 — Mon, 18 Nov 2024 15:11:44 GMT

Hi CNCDesign,

Your imagePROGRAF iPF785 will require service since replacing the print head did not clear the error and it looks like there isn't any ink in the lines. If you need help with locating a Canon dealer to service your iPF785, please contact our Large Format Printer telephone support at 1-800-423-2366 (press option 1 then option 3 for Large Format Printers), Monday through Friday from 8:00 AM to 6:00 PM EST, excluding holidays. I hope this is helpful.

Re: imagePROGRAF iPF785 Hardware Error 03130031-2618

jtruitt — Thu, 09 Jan 2025 16:35:50 GMT

Hello did you get this resolved? We are having the same issues.