topic Re: ARM64 driver for Canon Image Runner Advanced C5850 in Production Printing

ARM64 driver for imageRUNNER ADVANCE DX C5850i

pastorJerusalem — Sat, 14 Dec 2024 15:12:00 GMT

When will there be a ARM64 driver for Canon printers - specifically IR-ADV C5850? (running Windows 11) I don't want to hear about getting a different laptop. I want to hear when a driver will be available for a system that is in general use and needs support now.

Thanks

Re: ARM64 driver for Canon Image Runner Advanced C5850

Danny — Sat, 14 Dec 2024 15:11:29 GMT

Thanks for joining the conversation, pastorJerusalem!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: ARM64 driver for Canon Image Runner Advanced C5850

pastorJerusalem — Wed, 18 Dec 2024 18:45:02 GMT

A driver from Canon isn't a dealer support issue. They don't come up with their own drivers they direct me to the Canon site.