ImageRUNNER ADVANCE DX C5860i: Custom Size Pages Not Able to Print Double Sided?

GSJ — Thu, 05 Dec 2024 03:56:29 GMT

Hello! My university uses Canon's ImageRUNNER ADVANCE DX C5860i's as their standard printers all throughout the school. Recently, I had an assignment that involved printing out a pdf into 10x13 inch paper double-sided. However, I struggled to get the paper to print out from any 10x13 paper. The driver that the school uses is the Canon Generic PCL6 Driver. Eventually, I figured out how to register a custom page size for the driver and then realized I could use the multi-purpose tray to load the paper into the printer, but every time I tried to print out the paper, the driver would not let me print it double sided because I was using a custom page size. Of course, I know that I can manually get the printer to print on both sides, but I was wondering if there was any way for me to circumvent this issue in the driver itself? Thank you so much for your help!

Re: ImageRUNNER ADVANCE DX C5860i: Custom Size Pages Not Able to Print Double Sided?

Arthur — Fri, 06 Dec 2024 16:52:04 GMT

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!

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ImageRUNNER ADVANCE DX C5860i: Custom Size Pages Not Able to Print Double Sided?

Re: ImageRUNNER ADVANCE DX C5860i: Custom Size Pages Not Able to Print Double Sided?