topic Re: Error EC11 2F2A / Canon PRO4000 in Production Printing

Error EC11 2F2A / Canon PRO4000

EduardoAlemao — Thu, 22 Feb 2024 17:49:51 GMT

What about that ? Any thoughts??

Can not use the machine....

Re: Error EC11 2F2A / Canon PRO4000

rs-eos — Thu, 22 Feb 2024 18:44:33 GMT

If you've already tried turning it off and back on, and it continues to display this error code, unfortunately you'll need to see about having it serviced (Canon customer service center). Refer to page 794 in the User Manual for details.

Re: Error EC11 2F2A / Canon PRO4000

EduardoAlemao — Thu, 22 Feb 2024 20:01:50 GMT

Turning it off and back on doesn't solve the issue....

Re: Error EC11 2F2A / Canon PRO4000

EduardoAlemao — Sat, 24 Feb 2024 11:59:38 GMT

After all this was my fault.... I overused some WD40 inside the machine. There is a disk in the feed mechanism, and it got sticky after some weeks. All working now!

Re: Error EC11 2F2A / Canon PRO4000

AP141183 — Fri, 29 Nov 2024 14:45:30 GMT

Hello Eduardo

The same error code is coming up on my printer. Where can I locate this disk in the feed mechanism? I would be very grateful if you could tell me, I'm really stuck.

Thanks

Re: Error EC11 2F2A / Canon PRO4000

EduardoAlemao — Mon, 02 Dec 2024 09:57:33 GMT

On the left side oh the machine. Remove the cover and you should see the disk. Good luck!

Re: Error EC11 2F2A / Canon PRO4000

AP141183 — Tue, 03 Dec 2024 12:10:14 GMT

Hello Eduardo

Thanks for getting back to me, I will try this, hopefully it works. Thanks

Re: Error EC11 2F2A / Canon PRO4000

AP141183 — Mon, 16 Dec 2024 10:55:41 GMT

Hello Eduardo

I tried doing this, the disc does not look sticky or dirty. What else could be the problem?

Thanks

Re: Error EC11 2F2A / Canon PRO4000

EduardoAlemao — Mon, 16 Dec 2024 17:41:01 GMT

Don't know....