imagePROGRAF iPF8300S: Photo Cyan Nozzle Error

3DTOPO — Sat, 16 Nov 2024 00:52:15 GMT

Hello,

I am trying to recommission my ipf8300s. It had not been used for a very long time, and I learned that some ink in the sub-tanks turned to a goo, preventing the ink from reaching the print heads. I cleaned all the sub-tanks and tubes out like new and installed two brand-new print heads and new ink cartridges.

I commanded it to refill the ink tubes; they all look fully filled now. But when it does a nozzle check, it fails after the second attempt and tells me to shut down. If I try a "Print Pattern Nozzle 1" from the Service Menu, it fails with the error 03130031-2F48, which is not listed in the service manual I have.

But when I look at the "Nozzle Inf" of the Function menu of the Service Menu, It appears that all colors on both print heads are OK, except PC2 (I'm guessing that is the left print head?). Following is the readout for PC2:

PC2
AE: OK A0: OK
BE: NG B0: NG

I wish I could disable Photo Cyan for now (is that possible?). Anyhow, looking at the service manual, it states:

AE:A-EVEN row, AO:A-ODD row, BE:B-EVEN row, BO:B-ODD row

Knowing 15 of the 16-color channels are good is very encouraging and narrows things down a great deal, but I'm not sure what this means.

Can anyone recommend what I should try next?

What electrical pins would these channels be on (thinking I should take a very close look at them)?

Re: imagePROGRAF iPF8300S: Photo Cyan Nozzle Error

3DTOPO — Sun, 24 Nov 2024 00:04:15 GMT

I just swapped the Cyan ink tube with the Photo Cyan ink tube and get the same error, which leads me to beleive it is not a ink supply issue. I really wish I could just disable Photo Cyan as I don't even really need it!

I also put in a different left print head (both are new) and get the same PC2 error with BE and B0.

Can anyone explain how the print nozzle check is performed and where the sensors are? My best guess at this point is maybe there is dust or ink on whatever the sensor is.

topic Re: imagePROGRAF iPF8300S: Photo Cyan Nozzle Error in Production Printing

imagePROGRAF iPF8300S: Photo Cyan Nozzle Error

Re: imagePROGRAF iPF8300S: Photo Cyan Nozzle Error