topic Re: imagePROGRAF iPF605 Printhead Error in Production Printing

imagePROGRAF iPF605 Printhead Error

palberda — Fri, 11 Oct 2024 21:03:27 GMT

I bought a used IPF605 and the printhead needed replacing . I got a new printhead and installed according to the manual and the instructions on screen and even in the service mode it keeps telling me I need a new printhead.

How do I clear this, I have reset the machine to factory defaults and it still shows the message.

Thanks,

Re: imagePROGRAF iPF605 Printhead Error

Sonya1 — Tue, 15 Oct 2024 17:18:50 GMT

Hi palberda,

Based on the type of issue you're experiencing, I would recommend that you contact our Large Format Printer telephone support at 1-800-423-2366 (press option 1 then option 3 for Large Format Printers), Monday through Friday from 8:00 AM to 6:00 PM EST, excluding holidays. I hope this is helpful.