topic Can't scan files to any folder in my windows pc from imageRUNNER ADVANCE C5840 in Production Printing

Can't scan files to any folder in my windows pc from imageRUNNER ADVANCE C5840

mohamed7 — Tue, 15 Oct 2024 12:21:12 GMT

Hi there,

I have been trying to add my pc to IR ADV-C5840 to scan a file to folder in my pc my nothing is working instead i can send it to my email but i want it to file.

Note: my laptop is connected with work or school account.

Kindly help!!

Re: Can't scan files to any folder in my windows pc from imageRUNNER ADVANCE C5840

Danny — Tue, 15 Oct 2024 12:21:39 GMT

Thanks for joining the conversation, mohamed7!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: Can't scan files to any folder in my windows pc from imageRUNNER ADVANCE C5840

mohamed7 — Tue, 15 Oct 2024 12:25:07 GMT

Thanks for your suggestion.

Anyway i found this amazing solution below.

https://www.youtube.com/watch?v=2ZoSqvJzBVE