https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-ADVANCE-C5550i-Secure-print-not-available-in-Generic/m-p/505399#M1980 <P>Thanks for joining the conversation, Interista!<BR /><BR />While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank" rel="noopener">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Wed, 09 Oct 2024 12:35:58 GMT Danny 2024-10-09T12:35:58Z https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-ADVANCE-C5550i-Secure-print-not-available-in-Generic/m-p/505398#M1979 <P>Hello,</P><P>I'm trying to enable the 'Secure Print by PIN' feature on Canon imageRUNNER ADVANCE C5550i. Previously, I had a specific driver for this model that enabled the secure print feature, but now I can't find any specific driver; only a generic driver has no secure print in the output method. I tried on both UFRII and PCL6, but the results were the same.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image (5).png" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/59508iC5C301011092B331/image-size/large?v=v2&amp;px=999" role="button" title="image (5).png" alt="image (5).png" /></span></P> Wed, 09 Oct 2024 12:35:38 GMT https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-ADVANCE-C5550i-Secure-print-not-available-in-Generic/m-p/505398#M1979 Interista 2024-10-09T12:35:38Z https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-ADVANCE-C5550i-Secure-print-not-available-in-Generic/m-p/505399#M1980 <P>Thanks for joining the conversation, Interista!<BR /><BR />While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank" rel="noopener">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Wed, 09 Oct 2024 12:35:58 GMT https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-ADVANCE-C5550i-Secure-print-not-available-in-Generic/m-p/505399#M1980 Danny 2024-10-09T12:35:58Z