topic Re: Banding on new imagePROGRAF PRO-2600 in Production Printing

Banding on new imagePROGRAF PRO-2600

number8 — Sun, 15 Sep 2024 13:10:45 GMT

Hi,

I have a problem with banding on two new Canon ImagePrograf 2600. The banding is present in dark grey areas and is both running horizontally and vertically (see attached images).

I have done a Service Nozzle Check which indicates that 5 - 10 nozzles are clogged.

I'm onto the second machine, it was replaced by Canon yesterday under warranty, and I'm still having the same issues.

Anyone with a similar experience or any idea on what could be the problem here?

Re: Banding on new imagePROGRAF PRO-2600

bellevuefineart — Tue, 24 Sep 2024 18:38:18 GMT

What kind of paper is this? And what paper type and profile are you using?

Re: Banding on new imagePROGRAF PRO-2600

number8 — Wed, 25 Sep 2024 13:58:53 GMT

This is with all PK ink papers including Canon Pro Luster. I'm using the paper manufacturers supplied AM1x files for media types and ICC profile.

Re: Banding on new imagePROGRAF PRO-2600

bellevuefineart — Thu, 26 Sep 2024 00:42:26 GMT

What I'm seeing here doesn't look like banding. It looks like paper rippling as it's getting wet by the ink. But it doesn't look like a "banding" issue. What's strange though is that I can't imaging Luster doing that, unless it's really thin. I've seen this occasionally on matte papers and rice paper where the paper ripples with ink saturation.

Sorry, that's all I've got.

Re: Banding on new imagePROGRAF PRO-2600

ukrsonic — Tue, 08 Oct 2024 22:57:27 GMT

Thi is ink starvation. We have the same issues with new printers:
https://community.usa.canon.com/t5/Production-Printing/Canon-PRO-4000-and-PRO-6000-both-have-ink-starvation-problem/td-p/442724

Re: Banding on new imagePROGRAF PRO-2600

number8 — Wed, 09 Oct 2024 18:16:03 GMT

Curious to know, have you been in contact with Canon Customer Service? What did they tell you? Have you got it sorted out?

Re: Banding on new imagePROGRAF PRO-2600

number8 — Wed, 09 Oct 2024 18:19:20 GMT

Thank you for your response. You might be right, but I have encountered some other issues as well which makes me believe it’s hardware related. I got a loaner 2100 and it works perfect with same materials, settings etc.

Re: Banding on new imagePROGRAF PRO-2600

ukrsonic — Wed, 09 Oct 2024 18:42:27 GMT

Our technician called them, and we followed all the steps I mentioned in my list. It didn't help. I assume this is a firmware issue; it doesn't do enough ink pumping.

Re: Banding on new imagePROGRAF PRO-2600

Benedikt — Mon, 21 Oct 2024 14:35:30 GMT

Do you still have the same problem? I have 4600 pro with same problem 😞 Brand new.

Re: Banding on new imagePROGRAF PRO-2600

Danny — Tue, 22 Oct 2024 12:43:02 GMT

Thanks for joining the conversation, Benedikt! Since your problem involves a different printer model, we recommend starting a new thread for it. Just click HERE and then hit the red "Start a Conversation" button near the top.

We look forward to seeing your post!

Re: Banding on new imagePROGRAF PRO-2600

number8 — Tue, 22 Oct 2024 14:49:32 GMT

Yes, still the same issue. It hasn't been resolved by Canon yet. The problem goes beyond the banding you see in the images, on certain darker images the print quality is just not what to be expected. Both my Pro-1000 and 2100 produces better prints.

Re: Banding on new imagePROGRAF PRO-2600

ukrsonic — Tue, 22 Oct 2024 15:59:02 GMT

Ink starvation is more noticeable in the gray areas. I assume the left pumping unit is not working properly, as there are not enough pumping cycles.

Re: Banding on new imagePROGRAF PRO-2600

CaptainMap — Mon, 09 Mar 2026 16:07:31 GMT

Hello, experiencing the same problem with 2 distinct printers (after replacement) using this paper Instant dry Satin photo paper 260g/m² . Did you solve your issue ? Thanks in advance for your answer.