topic Re: Printer error 24 in Production Printing

imagePROGRAF TM-350 Printer error 24

banewman — Wed, 17 Jul 2024 13:07:35 GMT

I keep getting the error code E24. We called before and it was fixed. We copied about 15 copies and I'm getting the error code again. I checked the ink levels and they are still have enough ink to work, I can't even print when the printer is connected to the computer via a cable.

Re: Printer error 24

SamanthaW — Wed, 27 Mar 2024 21:46:04 GMT

Hi!

To have a better understanding of your issue, please let everyone know the model of the printer you have.

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/account

Thanks!

Re: Printer error 24

PRINTGUY — Wed, 17 Jul 2024 13:05:27 GMT

Good day, my machine is a TM350 im trying to scan and i plug in the usb but it keeps saying waiting for pc and the light is orange, after a while it shows an error 24, please help