topic Re: iPF770 printer error code 03130031 - 2F72 in Production Printing

iPF770 printer error code 03130031 - 2F72

jjabdesign — Fri, 30 Jun 2023 21:20:56 GMT

I keep having this error code come up when it tells me to stop printing. 0310031 - 2F72 – Indication at ink priming error in the right sub tank. It tells me to turn it off and on. when I do that I might get a few pages but it stops and it is pumping ink like crazy to the tank. I am assuming it is pumping ink since that is the sound it is making.

Re: iPF770 printer error code 03130031 - 2F72

Patrick — Thu, 06 Jul 2023 12:13:27 GMT

Hi jjabdesign,

Because this issue is hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the 0310031 - 2F72 error and resolve it for you or provide you with your available service options.

Re: iPF770 printer error code 03130031 - 2F72

laciguy — Mon, 29 Apr 2024 19:06:26 GMT

Hello!

I recently had this issue. I fixed the problem by replacing the "off brand" ink I bought with the official Canon ink. I read somewhere that the printer can have issues with other brands. Since I had the same code as you, meaning the right side was having issues, I just replaced any ink that was "off brand" on that side. Then I rebooted it and now it works as usual. Make sure to change the ink with the printer on.