topic Re: Image Runner Scanning in Production Printing

Image Runner Scanning

LUV-A-LAWN — Mon, 09 May 2022 13:43:53 GMT

I have just scanned a document from our Image Runner. The recipient of the scan receives the document as an email with the sender's address being the email assigned to the scanner. How can I change what the recipient sees as the sender? For example, I would like the recipient to see "New York Office" or "Chicago Office" instead of the dummy email the scanner displays. I have asked the copier company we lease the machines through, but they are proving inept.

Re: Image Runner Scanning

Tiffany — Mon, 09 May 2022 15:02:56 GMT

Welcome to the forum!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.