topic imageRUNNER ADVANCE C3050i OneDrive connection via WebDAV in Production Printing

imageRUNNER ADVANCE C3050i OneDrive connection via WebDAV

aaronoff — Thu, 28 Mar 2024 12:53:21 GMT

We're using a Canon ImageRUNNER ADVANCE C3050i and it's working well. We'd like to be able to scan to a folder in our OneDrive account via WebDAV. I've set up an entry in the address book that uses WebDAV to connect to our account. Here's the generic info I've used:

Host Name: https://d.docs.live.net/CID/ where "CID" is the CID displayed when hovering the mouse over a folder in our OneDrive account.

Folder Path: we've created a OneDrive folder named "_SCAN_" – I tried slashes and backslashes on each side and both sides of the folder name but it had no effect.

Account Name: our OneDrive email address

Password: our OneDrive password

When I try to scan & send, the page is scanned but I always get an error message telling me that the send could not be completed. The scan log that's printed shows the Host Name as the error.

Has anyone been able to configure OneDrive as an entry in the address book using WebDAV?

TIA for any help.

regards, Andy

Re: OneDrive connection via WebDAV

pvalentino — Wed, 27 Mar 2024 15:40:29 GMT

Andy,

Just wanted to see if you ever found a resolution to your Scan to One Drive issue.

Thank you,

Peter

Re: OneDrive connection via WebDAV

Danny — Thu, 28 Mar 2024 12:53:57 GMT

Hi! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!