https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-1023iF-Copier-smearing/m-p/464697#M1424 <P>Thanks for joining the conversation, Wesam!<BR /><BR />While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank" rel="noopener">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Wed, 28 Feb 2024 15:01:22 GMT Danny 2024-02-28T15:01:22Z https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-1023iF-Copier-smearing/m-p/464694#M1423 <P>I have a Canon Image Runner 1023IF that smears the left side of the paper on each copy. I am attaching a pic of the problem. I have replaced a roller that I thought was toner soaked on that end. That was not the case. <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Canon 1023IF.jpg" style="width: 366px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/50388i50282B003334A52B/image-size/large?v=v2&amp;px=999" role="button" title="Canon 1023IF.jpg" alt="Canon 1023IF.jpg" /></span></P><P>It is a new drum as well as toner cartridge. I have 2 other machines that I can rob parts from.&nbsp;Appreciate any suggestions.</P> Wed, 28 Feb 2024 15:01:03 GMT https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-1023iF-Copier-smearing/m-p/464694#M1423 Wesam 2024-02-28T15:01:03Z https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-1023iF-Copier-smearing/m-p/464697#M1424 <P>Thanks for joining the conversation, Wesam!<BR /><BR />While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.<BR /><BR />If you're outside the USA, visit <A href="http://global.canon" target="_blank" rel="noopener">http://global.canon</A> and choose your country or region from the map for local support.<BR /><BR />We hope this helps!</P> Wed, 28 Feb 2024 15:01:22 GMT https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-1023iF-Copier-smearing/m-p/464697#M1424 Danny 2024-02-28T15:01:22Z