topic Re: imageRUNNER ADVANCE C5255 Blotchy cyan printing, other colors OK in Production Printing

imageRUNNER ADVANCE C5255 Blotchy cyan printing, other colors OK

AttilaPethe — Wed, 17 Jan 2024 13:12:25 GMT

Can someone give tips what can be the problem with the BLUE color? I checked/cleaned/interchanged drum, no visible signs of any problem or broken contact... The error is spanned on the whole page without any brake in case of color printing. The pattern of the gaps are the same. Black and white printing are OK, no problem at all.

Re: imageRUNNER ADVANCE C5255 Blotchy cyan printing, other colors OK

Danny — Wed, 17 Jan 2024 13:13:59 GMT

Thanks for joining the conversation, AttilaPethe!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: imageRUNNER ADVANCE C5255 Blotchy cyan printing, other colors OK

AttilaPethe — Wed, 17 Jan 2024 13:26:00 GMT

Thanks, I hope a technician can give tips what to check...

Re: imageRUNNER ADVANCE C5255 Blotchy cyan printing, other colors OK

AttilaPethe — Tue, 23 Jan 2024 15:05:04 GMT

The developer vas depleted. Solved.