topic Image Runner Advance DX C5840i in Production Printing

Image Runner Advance DX C5840i

leon718 — Sun, 01 May 2022 20:53:57 GMT

Hello all, trying to figure out the easiest way to prevent unauthorized copy making on this printer. All I want to do is password protect the tough screen on the machine. The printing from the computers is fine, and I don't want to change that. Using Macs in the office with this printer if that information is required. Thank you in advance.

Re: Image Runner Advance DX C5840i

Danny — Tue, 03 May 2022 12:52:48 GMT

Hi, leon718!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: Image Runner Advance DX C5840i

Daniel-Garus — Mon, 09 May 2022 14:18:26 GMT

Hi Leon,

you can activate "user authorization" and then add a User with a password f.e.
Or you can switch the behaviour and choose the "dept. ID authorization" in the SMS menu (Service Management Service) on the web-UI and add department IDs, so that you can log on with them.