topic Black lines on Sheet imageRUNNER 1310 Help please in Production Printing

Black lines on Sheet imageRUNNER 1310 Help please

dattorni — Tue, 31 Oct 2023 14:51:40 GMT

I recently brought my old Canon 1310 back to life but it leaves a black lines on the sheet, I need to know what I should change or clean

It should be noted that these stains are not toner dust, it is simply the toner already printed on the sheet.

Re: Black lines on Sheet imageRUNNER 1310 Help please

Danny — Tue, 31 Oct 2023 14:51:54 GMT

Thanks for joining the conversation, dattorni!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: Black lines on Sheet imageRUNNER 1310 Help please

dattorni — Tue, 31 Oct 2023 14:55:42 GMT

my brother in canon, all canon dealers in my area (Venezuela) are down really needed support from community or anyone that also knows something