topic Re: Help with Alarm light on Canon 1310 in Production Printing

Help with Alarm light on imageRUNNER 1310

dattorni — Tue, 31 Oct 2023 14:47:54 GMT

My printer stopped working and turned on the alarm light just like the image, I don't know what to do, it's a Canon 1310 I need a solution since I make a living with it, help me bypassing this error or i don't know please help me

Re: Help with Alarm light on Canon 1310

shadowsports — Sun, 29 Oct 2023 22:16:22 GMT

Greetings ,

Is this the US product? What country are you located in? This looks like an image runner product intended for sale in APAC.

I'd start by looking for a misfeed or paper jam.

Re: Help with Alarm light on Canon 1310

dattorni — Sun, 29 Oct 2023 22:24:15 GMT

Yes its a canon image runner 1310 i verified in display says "Check Toner Drum/CRG.

Re: Help with Alarm light on Canon 1310

shadowsports — Sun, 29 Oct 2023 22:26:41 GMT

It's probably the drum or finishing unit then.

Best for you to contact your dealer.

Re: Help with Alarm light on Canon 1310

dattorni — Mon, 30 Oct 2023 00:32:56 GMT

the solution to my problem was that I had the toner and the fuser/roller/blade unit in the wrong position thanks for all