https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-1023-Error-753/m-p/442806#M1182 <P>Thanks for posting!<BR /><BR />While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!<BR /><BR />If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!</P> Tue, 24 Oct 2023 15:51:07 GMT Arthur 2023-10-24T15:51:07Z https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-1023-Error-753/m-p/442799#M1181 <P>Hello, good afternoon, for a week I have had problems with the iR1023 printer scanner and previously it worked correctly, when a scan is performed the printer throws error #753. The scanner service is configured by smb file and PC name; The IP, Username and Password, and the full name of the computer have not been changed. The permissions of the shared folder were also checked and have not been modified.</P> Wed, 25 Oct 2023 14:46:33 GMT https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-1023-Error-753/m-p/442799#M1181 pmunoz 2023-10-25T14:46:33Z https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-1023-Error-753/m-p/442806#M1182 <P>Thanks for posting!<BR /><BR />While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!<BR /><BR />If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!</P> Tue, 24 Oct 2023 15:51:07 GMT https://community.usa.canon.com/t5/Production-Printing/imageRUNNER-1023-Error-753/m-p/442806#M1182 Arthur 2023-10-24T15:51:07Z