topic Re: Need config help - timestamp + ip + username at bottom in Production Printing

Need config help - timestamp + ip + username at bottom - imageRUNNER ADVANCE C356iF III

daviaug94 — Wed, 09 Aug 2023 12:55:56 GMT

Hi there,

I'm currently with an issue where I could not find any resource online on how to disable what looks like a config with my iR-ADV C356 III

Every print job is also printing with a time stamp + username + ip + serial of the machine at the bottom of the sheets. I really want to disable that function as this printer is used for enterprise purposes. How can I disable that? I only have remote access to it.

Every user is facing that. There is no option at all before printing on user's end to enable/disable any kind of config for that, watermark, borders or whatsoever.

Thanks

Re: Need config help - timestamp + ip + username at bottom

Stephen — Wed, 09 Aug 2023 12:48:54 GMT

Hello, and thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666), and we will be happy to provide you with the names of dealers in your area!

Re: Need config help - timestamp + ip + username at bottom

shadowsports — Wed, 09 Aug 2023 12:50:33 GMT

Greetings ,

Support for image runner products is provided by Canons dealer network. If you don't have one, let us know and a listing will be provided for you.