Canon MB5440 loses connection with wifi router

lniemand — Thu, 22 Feb 2018 12:29:01 GMT

I have a iMac and Canon MB5440 printer with a HUAWEI wifi router. My printer regularly loses connection with the router and gives the following error message:

Support Code : 300 The printer does not respond. Make sure that the printer is plugged in, powered-on, and properly connected to your computer.

Can someone assist to resolve this problem?

Re: Canon MB5440 loses connection with wifi router

Stephen — Thu, 22 Feb 2018 14:22:02 GMT

Hello there!

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

topic Re: Canon MB5440 loses connection with wifi router in Printer Software & Networking

Canon MB5440 loses connection with wifi router

Re: Canon MB5440 loses connection with wifi router