topic Re: set the pc to start scanning error in Printer Software & Networking

set the pc to start scanning error

jrb6994 — Fri, 20 Oct 2017 22:45:13 GMT

I have a MG7720 that is connected wirelessly to my laptop that runs on Window 10. It will not scan and I get a "set the pc to start scanning " error everytime I try to scan when hitting the start scan on the printer. It will not recognize my printer on the find computer ,it only has Local(usb). It is recognizing the printer as "Cannon IJ Network Scanner Selector EX". I have never had this problem in the 2yrs that I have been using it. Any help would be greatly appreciated.

Re: set the pc to start scanning error

BillS — Fri, 27 Oct 2017 21:31:18 GMT

Hi jrrb6994,

Let's see if you can initiate a scan from the computer.

Type "IJ Scan Utility" in the search box in the lower left of the screen.
Open IJ Scan Utility.
Press the "ScanGear" button.
Place your original.
Press "Preview."
If you are happy with the image, press "Scan" to complete the operation.

Are you able to acquire an image?

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Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: set the pc to start scanning error

jrb6994 — Sat, 28 Oct 2017 00:25:39 GMT

Yes,it works now prompting from the computer. Thanks so much!!

Re: set the pc to start scanning error

Glen19 — Tue, 17 Apr 2018 11:14:53 GMT

thank you very much! It worked for me too!

Re: set the pc to start scanning error

MrSlade — Fri, 12 Jul 2019 17:31:41 GMT

The TS8120 prints wirelessly fine, but won't scan. I Followed those steps and the scanner began scanning. When it was at "47%", the ScanGear message "Cannot communicate with scanner for these reasons..." Tried again - same thing. What next?

Re: set the pc to start scanning error

--JayJay-- — Fri, 03 Apr 2020 16:28:03 GMT

That's no solution.

The topic starter scans initated from the Canon scanner, not from the PC.

I have the same issue as topic starter, when initiating the scan from PC it works but when scanning from Canon scnners/printer it shows the message " set PC to start scanning" .

Regards,

JayJay

Re: set the pc to start scanning error

Patrick — Wed, 08 Apr 2020 18:00:52 GMT

Hi JayJay,

What model Canon multifunction printer do you own?

What version of Windows is installed on your computer? If you are using a Mac, what version of OSX is installed?

Are you using your Canon multifunction printer wirelessly? or with a USB cable?

Re: set the pc to start scanning error

--JayJay-- — Thu, 09 Apr 2020 08:31:45 GMT

Thanks for asking, Patrick

This was solved by reinstalling Canon printer driver on PC (Win 10)..

I own a Canon MG7720 printer, on wired LAN.

Re: set the pc to start scanning error

symmy54a — Sat, 11 Apr 2020 14:32:42 GMT

Good afternoon

When I hit Scan icon on my Canon MG7750 printer it states message "Set the PC to start scanning" I have absolutely no idea how to resolve this, please can someone kindly help me

Thanks

Simon

Re: set the pc to start scanning error

dosalarise — Thu, 22 Jul 2021 03:04:56 GMT

my cannon MG7720 won't scan any more. tells me to connect to my computer. Why and what to do?

Re: set the pc to start scanning error

snoopwoot — Wed, 11 Aug 2021 23:19:36 GMT

I had this same issue and I downloaded everything as when I did my first setup but then I noticed that my computer was connected to the other wifi name. For some odd reason our router has two different wifi names and they both function, example1 and exmaple1(1). Once I switched the wifi on my computer I then went to the printer and pressed: scan, save to PC, and there it was, my laptop name! Fixed my issue 🙂

I hope this helps!