topic Error: Cannot communicate with any of the scanners... in Printer Software & Networking https://community.usa.canon.com/t5/Printer-Software-Networking/Error-Cannot-communicate-with-any-of-the-scanners/m-p/216033#M9400 <P>I have an ImageClass MF4890dw that I am using wirelessly with&nbsp;a Mac running macOS Sierra 10.12.16. When I start my MF Toolbox application I get the following error: "Cannot communcate with any of the scanners. The scanners may not be connected, or may be turned off". See attached image.</P><P>&nbsp;</P><P>Things I have done to troubleshoot (to no avail):</P><UL><LI>Updated drivers</LI><LI>Updated MF Toolbox application</LI><LI>Accessed the printer from the Mac via the IP address in a web browser<UL><LI>Printer is accessable and all three statuses (printer, fax, and scanner) show as green</LI></UL></LI></UL><P>Any help would be appreciated!</P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/14011iC8BCDC86FBC41E19/image-size/original?v=1.0&amp;px=-1" border="0" alt="Screen Shot 2017-08-05 at 11.29.21 AM.png" title="Screen Shot 2017-08-05 at 11.29.21 AM.png" /></P> Sat, 05 Aug 2017 17:58:52 GMT canon_user2 2017-08-05T17:58:52Z Error: Cannot communicate with any of the scanners... https://community.usa.canon.com/t5/Printer-Software-Networking/Error-Cannot-communicate-with-any-of-the-scanners/m-p/216033#M9400 <P>I have an ImageClass MF4890dw that I am using wirelessly with&nbsp;a Mac running macOS Sierra 10.12.16. When I start my MF Toolbox application I get the following error: "Cannot communcate with any of the scanners. The scanners may not be connected, or may be turned off". See attached image.</P><P>&nbsp;</P><P>Things I have done to troubleshoot (to no avail):</P><UL><LI>Updated drivers</LI><LI>Updated MF Toolbox application</LI><LI>Accessed the printer from the Mac via the IP address in a web browser<UL><LI>Printer is accessable and all three statuses (printer, fax, and scanner) show as green</LI></UL></LI></UL><P>Any help would be appreciated!</P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/14011iC8BCDC86FBC41E19/image-size/original?v=1.0&amp;px=-1" border="0" alt="Screen Shot 2017-08-05 at 11.29.21 AM.png" title="Screen Shot 2017-08-05 at 11.29.21 AM.png" /></P> Sat, 05 Aug 2017 17:58:52 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Error-Cannot-communicate-with-any-of-the-scanners/m-p/216033#M9400 canon_user2 2017-08-05T17:58:52Z