topic Re: Text wont print from Laptpop in Printer Software & Networking

Text wont print from Laptpop

bulldog68 — Fri, 28 Jul 2017 10:07:56 GMT

Hi can anyone help

I have a Pixma MG3650.

When I print from my PC it works perfectly, when I try to print from my laptop, it wont print text.

I am assuming the problem might be with the laptop but not sure - can anyone help to resolve this

Re: Text wont print from Laptpop

Michael — Fri, 28 Jul 2017 14:46:34 GMT

Hello.

Do you print jobs from the laptop come out blank or does an error occur when the print job fails from the laptop?

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Re: Text wont print from Laptpop

jrhoffman75 — Sat, 29 Jul 2017 00:53:10 GMT

Are you sure the laptop and the printer are connected? I am assuming the laptop is wifi? Can you try connecting the laptop via USB and see what happens

Re: Text wont print from Laptpop

bulldog68 — Sat, 29 Jul 2017 10:15:33 GMT

Hi no error message - it will print everything else except text !]

If I print a word doc it will print out any images on the letter head but no text at all

It I print a spreasheet it will print the gridlines but no content

It will print a picutre without any problems

Re: Text wont print from Laptpop

bulldog68 — Sat, 29 Jul 2017 10:16:18 GMT

Hi no it is connected by USB

Hi no error message - it will print everything else except text !]

If I print a word doc it will print out any images on the letter head but no text at all

It I print a spreasheet it will print the gridlines but no content

It will print a picutre without any problems

Re: Text wont print from Laptpop

jrhoffman75 — Sat, 29 Jul 2017 11:48:26 GMT

Try reinstalling the printer driver.

Are re both computers using the same operating system?

Re: Text wont print from Laptpop

bulldog68 — Sun, 30 Jul 2017 12:21:28 GMT

No Pc is windows 7 laptop window 10 - but the printer was working without problems from the laptop, I got a low toner message then it stopped printing text.

I changed the cartridge making sure all the tape etc was off it but the laptop continued not to print text.

Re: Text wont print from Laptpop

bulldog68 — Mon, 31 Jul 2017 08:20:43 GMT

Hi is there anyway I may have inadvertantly set the laptop just to print images and not text.

I have had a look in the set up but cant see any options for this - but cant think of any reason why the printer will print text from my pc but the same printer will not print text from my laptop

Re: Text wont print from Laptpop

jrhoffman75 — Mon, 31 Jul 2017 10:16:05 GMT

Perhpas the ink cartridge setting got messed up. This is for my MX472 printer; maybe similar for yours.

Re: Text wont print from Laptpop

bulldog68 — Mon, 31 Jul 2017 12:06:47 GMT

Hi my setting show printing in black and colour.

Just re-installed drivers it still wont print text !

Re: Text wont print from Laptpop

jrhoffman75 — Mon, 31 Jul 2017 12:33:12 GMT

will it print black in graphics?

I also saw this -

"Re: I have a Pixma MP560 won't print black text.[ New ]

‎08-07-2016 09:11 AM

I had the same problem with my MP560. USE A DIFFERENT USB CABLE - THEY ARE NOT THE SAME. Everyone says they are the same but they are NOT.

I tried everything listed to fix this problem, then switched to different USB cable and it worked the first time out."

Re: Text wont print from Laptpop

bulldog68 — Fri, 11 Aug 2017 10:15:42 GMT

Going to buy a new USB cable to try nothing is working

Re: Text wont print from Laptpop

bulldog68 — Fri, 11 Aug 2017 10:16:33 GMT

Hi yes it will print black graphics if I save a text file as a jpeg doc it will print the text !!!!!

Re: Text wont print from Laptpop

jrhoffman75 — Fri, 11 Aug 2017 10:58:21 GMT

Give Canon a call at 1-800-OK-CANON