MX 870 - Wireless issues - Cannot connect to printer / printer is offline.

prrince — Wed, 12 Jul 2017 17:02:24 GMT

Hi!

I love this printer and suffices what I need. However, wireless printing is frustrating because I keep getting this error message "cannot connect to printer / printer offline" most of the times.

Here's my setup

Eero wifi mesh network
Canon MX 870 connected to wifi (enabled to use multiple access points)
My Macbook is connected to the same SSID as the printer and printer is visible.
My Windows laptop is connected to the same SSID as the printer and printer is visible.
Printing frequency - once a month
Printer is always on

So once a month when I go to print I can see the printer in my machines but it wouldn't print.

Here's what I do to fix it and print (sometimes just one of the steps fixes it or I have to do all the steps below)

Restart the printer
Restart machines
Remove the printer and add it back

Any advice would be helpful to make wireless printing painless.

Thanks!

topic MX 870 - Wireless issues - Cannot connect to printer / printer is offline. in Printer Software & Networking

MX 870 - Wireless issues - Cannot connect to printer / printer is offline.