topic Can not scan with MP560 and MP Navigator EX in Printer Software & Networking

Can not scan with MP560 and MP Navigator EX

MattWithAHat — Sat, 01 Jul 2017 08:36:35 GMT

Hello,

I have a MP560 printer and have MP Navigator EX installed. The printer is set up for wifi. I can print without any problems, but when I want to scan something via MP Navigator EX I get the error that no connection can be established, because the printer seems to be turned off or not connected. It is correctly connected via wifi however (as I said, printing is no problem).

How can I fix this problem?

Re: Can not scan with MP560 and MP Navigator EX

collilly — Sat, 12 Aug 2017 22:02:56 GMT

I don't see an answer to this question.

I have 2 options, the first option is to get rid of the canon and use my epson.

But if you have an answer to why it won't scan please share.

Actually all I really want to disable the WIFI.

Re: Can not scan with MP560 and MP Navigator EX

Patrick — Wed, 11 Oct 2017 18:21:18 GMT

Hi MattWithAHat,

What version of Windows or Mac OS X is installed on your computer?

Re: Can not scan with MP560 and MP Navigator EX

Patrick — Wed, 11 Oct 2017 18:22:41 GMT

Hi collilly,

What version of Windows or Mac OS X is installed on your computer?

Do you get an error when you attempt to scan? If so, what error do you get?