topic Re: Canon MG7750 network scan in Printer Software & Networking

Canon MG7750 network scan

petersonal — Mon, 20 Mar 2017 16:20:41 GMT

Hello!

We have a canon mg 7750 printer. It connect via wireless to a router. The printer is in a small office, and my problem is that we can scan to olny one computer (from this was installed). The computers connect via cable, but there are some notebooks on the same wifi network. Still, from the printer, if we choose scan to network, only one computer is seen. Bonjur service enabled.

Any idead would be nice.

Thanks

Re: Canon MG7750 network scan

Crista — Mon, 20 Mar 2017 16:59:11 GMT

Hi petersonal!

Thanks for posting in the Canon Forums!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS). That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Re: Canon MG7750 network scan

petersonal — Tue, 21 Mar 2017 09:40:23 GMT

We are using mostly Windows 10 pro x64. Only 1-2 Windows 7, no vista, and only one mac, the main focus on Win 10.

Re: Canon MG7750 network scan

petersonal — Tue, 28 Mar 2017 06:15:06 GMT

Any update please?

Re: Canon MG7750 network scan

Patrick — Sun, 16 Apr 2017 04:51:13 GMT

Hi petersonal,

If this issue still persists, it is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: Canon MG7750 network scan

petersonal — Tue, 18 Apr 2017 14:34:20 GMT

Solution: Reinstalled with older verison driver wich inclueded the "IJ Network Scanner Selector EX" program, which was the key feature.