https://community.usa.canon.com/t5/Printer-Software-Networking/Trying-to-get-my-iphone-to-communicate-with-my-pixmaa-pro100/m-p/203260#M9185 <P>yes, the printer, my phone &amp; the computer are all on the same network.&nbsp; Computer will print but phone will not.</P> Sat, 11 Mar 2017 15:38:44 GMT woodscat 2017-03-11T15:38:44Z https://community.usa.canon.com/t5/Printer-Software-Networking/Trying-to-get-my-iphone-to-communicate-with-my-pixmaa-pro100/m-p/202587#M9183 <P>I have installed the Canon print inkjet/selphy app on my iphone&nbsp;and it recognizes the printer, but when trying to print, it is unable to communicate to the printer.&nbsp; WIFI is connected.&nbsp; any suggestions?</P><P>&nbsp;</P> Mon, 06 Mar 2017 02:29:08 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Trying-to-get-my-iphone-to-communicate-with-my-pixmaa-pro100/m-p/202587#M9183 woodscat 2017-03-06T02:29:08Z https://community.usa.canon.com/t5/Printer-Software-Networking/Trying-to-get-my-iphone-to-communicate-with-my-pixmaa-pro100/m-p/202633#M9184 <P>Are both the printer and the iPad connected to the same wi-fi network?</P> Mon, 06 Mar 2017 12:17:22 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Trying-to-get-my-iphone-to-communicate-with-my-pixmaa-pro100/m-p/202633#M9184 jrhoffman75 2017-03-06T12:17:22Z https://community.usa.canon.com/t5/Printer-Software-Networking/Trying-to-get-my-iphone-to-communicate-with-my-pixmaa-pro100/m-p/203260#M9185 <P>yes, the printer, my phone &amp; the computer are all on the same network.&nbsp; Computer will print but phone will not.</P> Sat, 11 Mar 2017 15:38:44 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Trying-to-get-my-iphone-to-communicate-with-my-pixmaa-pro100/m-p/203260#M9185 woodscat 2017-03-11T15:38:44Z https://community.usa.canon.com/t5/Printer-Software-Networking/Trying-to-get-my-iphone-to-communicate-with-my-pixmaa-pro100/m-p/203263#M9186 <P>Hi woodscat!</P><P>&nbsp;</P><P>Try to completely uninstall the Canon PRINT app from your phone, and make sure to clear all of the app data as well. Install the newest version from the App Store. Once you've done that, give it another go.</P><P>&nbsp;</P><P>If you've already done that, and you're still having issues, get in touch with our US-based team for further troubleshooting. They're available during the week at 1-800-OK-CANON (800-652-2666) from 10am to 10pm (ET).</P> Sat, 11 Mar 2017 15:56:54 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/Trying-to-get-my-iphone-to-communicate-with-my-pixmaa-pro100/m-p/203263#M9186 Stephen 2017-03-11T15:56:54Z