topic Printer Connection in Printer Software & Networking

Printer Connection

JBranch0516 — Sun, 23 Aug 2015 14:54:39 GMT

I am trying to connect my new Canon Pixma MG3520 to my Asus Transformer Book, which runs Windows 8, wirelessly. I have tried everything in the set up guide to no avail The printer does not display in my network and I cannot seem to figure out how to add it. I have classes that start tomorrow morning and need to start printing things right away. Please help!

Re: Printer Connection

JBranch0516 — Sun, 23 Aug 2015 14:56:04 GMT

Also, I use TotalDefense for virus protection, but I don't think that's part of the issue because it allows both my phone and tv to show up in the wireless network.

Re: Printer Connection

JBranch0516 — Sun, 23 Aug 2015 15:03:22 GMT

Also, I held the stop button until the warning light flashed 15 times so that the paper would print with my IP address. It literally has nothing next to "IPv4 IP Address." zip. Zilch. Blank space. So I cannot add the printer by typing in it's IP address.

Re: Printer Connection

Danny — Sun, 23 Aug 2015 15:04:28 GMT

Hi, JBranch0516!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!