topic Re: Canon MX860 will not print after installing Win 10 in Printer Software & Networking

Canon MX860 will not print after installing Win 10

KenBurgess — Wed, 19 Aug 2015 22:49:04 GMT

I recently installed Windows 10 and had issues with my networked MX860. It would not print or scan. I reinstalled Win 8.1 drivers and it now scans...but it still will not print. Any direction would be appreciated. This printer operates on a WIFI network with another printer (a mono-B&W that works just fine) and two notebook computers.

Re: Canon MX860 will not print after installing Win 10

Ramona — Mon, 24 Aug 2015 04:55:08 GMT

Hi KenBurgess,

Do you receive any error or other messages when you try to print?

If this is a time-sensitive matter, additional support options are available at Contact Us.

Re: Canon MX860 will not print after installing Win 10

KenBurgess — Mon, 24 Aug 2015 16:15:24 GMT

Error message says the printer cannot be found.